01-29-2019Plan ahead. A multilingual offering should not be an afterthought since not all languages are created equal. If you plan your text for translation, this will s.…
03-20-2018Let s start with the basics. A style guide is a reference document that can consist of styles, interactions, and user experience patterns and solutions that...
12-13-2016Traditionally, bots (or web robots) run automated tasks that are simple, structurally repetitive, and can be performed at a high speed rate. Examples of curren.…
11-01-2016Edgardo and his team quickly identified that Snapchat was the right place to engage with Millennials, a particular interest because USA.gov has a somewhat olde.…
05-24-2016We all know infographics are a great way to increase user engagement with our content, but what s even better? Interactive infographics! Using interactive in...
01-19-2016Editor's Note: Twitter Chats are a way to engage with your audience members on Twitter, in real-time. On January 5th, HIV.gov and others participated in a #…
07-07-2015Reflect on your agency s goals and challenges, both as a whole and for the communications and social media teams. Mine your spreadsheets for the information...