09-25-2018Audience:Instagram is the third fastest-growing social media platform in the U.S. and six in ten adults (ages 18 to 29) are active on the platform, accor...
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Why USAGov is Shifting Focus to Instagram Call Center Listening Sessions: A Direct Path to the Voice of the Customer 07-31-2018The call center listening sessions, which are offered in English and Spanish, let our staff hear from our nationwide audience in real-time. We dial into the US.…Learn About the Updated IT Accessibility Standards 06-26-2018In January 2017, the U.S. Access Board published a final rule updating information technology (IT)accessibility requirements covered by Section 508 of the Rehab…A/B Testing Email: Critical to Your Strategy 06-05-2018A/B testing, also known as split testing, is a method of testing through which variables are compared to each other to identify the one that brings a better re.…Why We Launched A Snapchat Account and How We’ll Measure Success 04-19-2016Explosive growth and audience potential. According to the White House blog, 60 percent of Americans ages 13-34 are on Snapchat. There are more than 100 million.…